Refund Policy

Art Supply Refunds & Returns

For Australian & International Purchases :
Please choose carefully, we do not provide refunds or exchanges for change of mind or misuse. Goods are to be returned within 14 days from order received, we will offer a full refund of the item via the original payment method, less the original delivery cost and a 20% restocking fee of the item/s purchased. We accept the return of any item, the goods must be unopened, in original condition, and in saleable condition. Return shipping is at the purchaser's expense - see delivery requirements. No refunds can be given after 14 days from order received. To request a refund, please email us with your order number and reason for return.

Replacement Requests
Should you find an issue with a product, please get in touch as soon as possible, and no later than 14days of receiving the product. Fifty percent or more of the product in its original container, is required to be returned for our technical department to run tests accordingly. Once testing has been completed, an appropriate solution will be provided. 

-Refunds & Delivery Requirements
Some Epoxy Resins are classified as Dangerous Goods and are to be shipped in compliance with the Australian Dangerous Goods Code, with note to different sized kits. Orders are shipped with dedicated shipping companies via Dangerous Goods transport method (of which is charged accordingly). All goods that were originally sent to the purchaser via Dangerous Goods, must be returned in compliance with the Australian Dangerous Goods Code.

Just Resin reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Just Resin will not be liable to you for any such change or removal. Changes to the website and these terms and conditions can occur at any time, and your continued use of the website following any changes shall be deemed to be your acceptance of such change.